- If you need to cancel or reschedule an appointment, we require that you give us a 24 hour notice.
- If you are a new client, please arrive 10 minutes before your scheduled appointment time so that you can fill out a health intake form.
- If you would like to add a service to your appointment, please give us at least a half hour notice with the exception of an aromatherapy upgrade.
- We follow a professional sheet draping policy and all private areas will be covered with the exception of the glutes, per your request.
Is tipping appropriate?
Yes. Our therapists greatly appreciate your tips. Generally 20% says your therapist did a good job.
What should I wear?
If you are having a massage on the table, you will be given a moment to undress to your comfort level (usually down to just underwear or nude) and to get under the sheet. If you are receiving a Thai massage, you should wear loose clothing (gym clothes). If you are receiving a chair massage, you will be fully clothed. If you are receiving a “Foot Spa” you will be given a robe and may wear whatever is most comfortable under the robe.
Are there any services for couples?
The Foot Spa is for couples. Foot Spa is only available at the North(Victory) location.
What do your Tiers mean?
We have a tiered system for our pricing. Our tiers simply represent seniority within our company. Every massage therapist that starts with The Doorway starts at Tier 1 and move up to higher tiers the longer they have been with our company. Tiers do not represent our therapists skill set or how long they have been in the industry.
Are there any discounts?
Students receive a 10% discount with student id*
Seniors (60+) receive a 5% discount with id*
Packages: Buy 5 massages, Get One FREE
Referral Policy: Once you have come in for a massage, you will be awarded a $10 coupon towards massage services at your following visit for all new clients that you refer to us. Also, for every 5 clients you refer, you will receive a FREE one hour massage gift certificate.
*No two discounts may be used at the same time